Guidance for people running security contracts.
Practical writing on SIA licensing, screening and site compliance, from the team building SecureOptix.
Mobilising a new contract without a bad first month
Every problem in month one is evidence about you. The same problem in month fourteen is an exception against a known record.
Rostering software: the features that actually matter
Most rostering demos are optimised to look impressive. The features that matter for a contracted guarding business are usually the quieter ones underneath the interface.
Proving you met the SLA, not just meeting it
Hitting a coverage target is one thing. Being able to show, with evidence, that you hit it for the month in question is a different and separate capability.
Explaining gaps in employment history, properly
A gap in someone's history is not automatically a problem. An unrecorded gap is, because the file cannot show the difference between an explained one and an ignored one.
A licence lapses while someone is actually on shift: what to do
Expiry does not pause for a night shift in progress. If an officer's licence lapses at midnight while they are still on post, the decision cannot wait for the morning.
What a security compliance platform should include out of the box
Compliance sold as an add-on module tends to arrive as an afterthought. Here is what should already be there before you start configuring anything.
Assignment instructions that officers actually use
The document that turns a contract into a shift. Most are written once for the client and read by nobody standing on the site.
Lone working in security: what good practice actually looks like
A single officer on a static site overnight is normal in this sector. Whether there is a working plan for what happens if something goes wrong is not always so normal.