SecureOptix

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UK Security Workforce & Compliance Software

Intelligent security workforce software.

The operating system for security contractors — officers, licences, sites, shifts and incident reports, all in one platform.

SecureOptix

Security Operations

Active Site

  • All Sites
  • S-01Northgate Retail Park
  • S-02Cobalt Business Park

Overview

  • Dashboard

Operations

  • Officers
  • Sites

Records

  • Forms & Records

Workforce

  • Recognition
  • Scheduling & Leave
  • Settings
  • Licence
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New Shift3NG

Dashboard

Overview across all sites, Saturday 8 August 2026

Licences Expiring

1

Training Due Soon

2

Open Incidents

0

Officers on Shift

9

Shifts Uncovered

2

Quick actions

New Shift Report
Log Incident
Edit Schedule
View Reports

Today's schedule

View calendar
  • 06:00

    Night shift handover, 2 officers Karen Lowe

    Northgate Retail Park, Gatehouse

  • 13:00

    Licence expiry review, 3 officers Compliance team

    Cobalt Business Park, Main Reception

By site

SiteOverdueIncidentsOn ShiftPermits
Northgate Retail Park1051
Cobalt Business Park0041

Powering these operations

Company OneGroup NameFleet PartnersProvider LtdTrust GroupOperations CoPlaceholder IncBrand NameCompany OneGroup NameFleet PartnersProvider LtdTrust GroupOperations CoPlaceholder IncBrand Name

Built so an Operations Manager can see what needs attention today. Not dig through five different systems to find it.

The SecureOptix team

Why switch

Stop running your contracts on six different systems

The gaps that cause lapsed licences, uncovered shifts and incident reports nobody can find — closed.

Incident reports written on paper — until a client asks for one from six months ago

Incidents logged on shift, searchable in seconds, exportable for the client

SIA licence expiry tracked in a spreadsheet — until an officer is rostered unlicensed

Licence expiry tracked automatically, with alerts weeks before it lapses

No live view across sites — an uncovered shift surfaces when the client rings

One board shows every site's cover and open issues, right now

Rosters rebuilt from scratch in a different spreadsheet every week

Rosters built once, with bulk shift patterns and role-based editing

Screening files, training certificates and licence copies in different systems

Every record — vetting, training, licences — against one officer profile

Included with every plan

One record. Eight modules. Zero re-keying.

Eight modules, one set of records. What an officer logs on shift shows up on the dashboard, the roster and the client report — automatically.

Operations

Sites

A live register of every site you are contracted to cover.

  • Site profile, client, and the post requirements that apply to it
  • Switch between an all-sites view and a single site history
  • Role-based visibility, so officers only see the sites they work

Operations

Rostering

Build shift rosters without a spreadsheet.

  • Drag-and-drop shift editing with bulk shift patterns
  • Permission-gated editing for supervisors and contract managers
  • Relief and sub-contracted officers tracked alongside permanent staff

Operations

Attendance

Who booked on, who did not, and who covered.

  • Book-on and book-off recorded against the rostered shift
  • Late starts and no-shows surfaced while there is still time to cover
  • Worked hours kept against the same record payroll is built from

Workforce

Officers

One profile per officer, not six spreadsheets.

  • Personal details, right-to-work evidence and contract history together
  • Site assignments and current status visible at a glance
  • Sensitive records restricted to the roles that need them

Workforce

Licences & Screening

SIA licences and vetting, tracked before they expire.

  • SIA licence number, sector and expiry held against each officer
  • Alerts raised well before a licence lapses, not after
  • Screening and vetting evidence kept in one place for audit

Workforce

Training

Certificates and refreshers, with the dates that matter.

  • Training records held against the officer, not a filing cabinet
  • Refresher dates tracked automatically with advance warning
  • Gaps visible per site, so you know who can work which post

Compliance & reporting

Incidents

Incident reports handled properly, from first log to close-out.

  • Structured capture on shift, while the detail is still fresh
  • Photos, statements and outcomes attached to a single record
  • Trends surfaced so a recurring problem at one site is not missed

Compliance & reporting

Client Reporting

What the contract asks for, ready to send.

  • Cover, attendance and incident roll-ups per client and per site
  • Filter by site, date range or incident type in seconds
  • Built from what officers already recorded — nothing re-keyed

How it works

From kick-off to live, in four steps

We handle the rollout so your team can focus on the shifts, not the setup.

  1. 01

    Kick-off

    We walk through the rollout plan together, so your team knows exactly what to expect and when.

  2. 02

    Discovery

    We look at your contracts, your current records and your processes, so the platform is set up to match how you actually work.

  3. 03

    Configure

    We set up your sites, officers, roles and permissions, so the platform is ready to use from day one.

  4. 04

    Train & deploy

    We train your team, run final readiness checks, and support you through your first weeks live.

Built the right way

Built around the rules you actually answer to

Built for UK security regulation
Designed around SIA licensing and the screening standards the sector is audited on.
Audit-ready recordkeeping
Licence, screening and incident records structured around the evidence assessors ask for.
GDPR-conscious by design
Role-based access keeps officer vetting records need-to-know, not open to the whole team.
Role-based access, built in
From Security Officer to Operations Manager — permissions that match how contracts are actually run.

Pricing

One license. Every round you run.

One licence per company, billed annually — everything included. No per-site fees and no per-seat maths — add officers and sites as your operation grows.

SecureOptix Licence

£1,199

/ licence / year

Everything included, one licence per company

Get started

Everything included

  • Unlimited officers, sites & incident records
  • All 8 platform modules included
  • Product updates included
  • Secure cloud storage included
  • Rostering, attendance & incident reporting
  • Email support

Enterprise

Custom, for larger groups

For larger contractors and multi-region operations

  • Custom SLA & uptime guarantee
  • Custom domain
  • Dedicated account manager
  • Priority phone & email support
  • Custom contract & invoicing terms
  • Guided onboarding & data migration
Contact sales

Questions

Before you ask, the honest answers

Pricing, data retention and what happens if you leave — the questions people actually ask before signing up.

How long do you keep our records?

For as long as your organisation needs — SecureOptix never automatically deletes records, and retention isn't tied to whether your subscription is active. As the data controller, your organisation is responsible for setting retention periods. Screening and vetting records are normally kept for a defined period after an officer leaves, and Approved Contractor Scheme assessments expect to see them — the applicable periods come from the current version of BS 7858, your own client contracts, and SIA guidance, so check those rather than relying on a default here.

Who owns the data we put into SecureOptix?

You do, outright — officer records, licence and screening files, incident reports, everything. We process it strictly on your instructions to run the platform, never use it for our own purposes, and never sell it. Full detail is in our Privacy Policy.

Is SecureOptix GDPR compliant?

SecureOptix is built around UK GDPR principles — encryption in transit, role-based access control, and appropriate safeguards for where data is hosted. Your organisation is the data controller and remains responsible for its own compliance; we act as processor under a data processing agreement. See our Privacy Policy for the full picture.

What happens to our data if we cancel?

You can export your records at any time while your account is active — officer records, incident reports and compliance records, all in a standard format. We'd encourage doing that before your subscription ends. See our Terms of Service and Privacy Policy for the detail.

Can we cancel anytime?

Yes — subscriptions don't renew automatically. We'll contact you before your Subscription Term ends to arrange renewal, and you're free to decline. Because a Subscription Term gives full access from day one, fees already paid aren't refunded for cancelling partway through — see our Refund Policy for the full terms.

Is support included?

Yes, with an active licence. Email support is included at no extra cost for as long as your subscription is active.

Resources

Start putting our industry experience to work.

See all resources

See it running on your own sites.

A live demo on your data, not a slide deck — most teams are live within a week.

Access demo