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Glossary

The words a guarding contract is written in. Licensing, screening, instructions, patrols and incidents — what each term actually means, what it obliges a contractor to do, and what an audit finds when the officer on site is not the one on the record.

SIA licence categories A diagram of the main SIA licence categories — security guarding, door supervision, public space surveillance, close protection and keyholding — and the activities each covers. Security guarding Door supervision Public spacesurveillance Close protection Keyholding The licence itself
The licence categories, side by side. Pick any term below to see it highlighted on this drawing, or on one of the others.

Licensing & regulation

SIA licence

An SIA licence is the authorisation an individual needs from the Security Industry Authority to carry out licensable security activity in the UK.

Door supervisor licence

A door supervisor licence is the SIA licence for guarding premises licensed for alcohol or regulated entertainment.

Security guarding licence

A security guarding licence is the SIA licence for guarding premises, property or people against theft, damage, disorder or trespass.

Public space surveillance licence

A public space surveillance licence is the SIA licence required to operate CCTV equipment to monitor public space in a way that identifies or records the activities of individuals..

Approved Contractor Scheme

The Approved Contractor Scheme is a voluntary SIA scheme assessing security suppliers against a standard covering their management, processes and staff.

Front line licence

A front line licence permits an individual to carry out licensable security activity in person.

Licence-linked qualification

A licence-linked qualification is the training an individual must complete before applying for a front line SIA licence.

Close protection licence

A close protection licence is the SIA licence for guarding individuals against assault or injury.

Licence check

A licence check is verification that an officer holds a valid SIA licence of the right category for the assignment.

Public space surveillance

Public space surveillance is operating CCTV to monitor public space in a way that identifies or records individuals.

Counter-terrorism duty for premises

Legislation places requirements on those responsible for certain publicly accessible premises and events to prepare for and reduce the risk from terrorism, with obligations scaled to capacity..

Assignments & duties

Assignment instructions

Assignment instructions are the site-specific document telling officers what they are required to do on a particular assignment — the duties, the patrol requirements, the escalation routes and the site's own rules..

Lone working

Lone working in security is deployment without close or direct supervision or immediate support.

Keyholding

Keyholding is the service of holding keys to a client's premises and attending in response to an alarm or a request, so that the client's own staff do not have to respond in person..

Conflict management

Conflict management is the set of skills for de-escalating confrontation without force — communication, distance, positioning and disengagement.

Patrol

A patrol is a planned route an officer walks or drives around a site, checking defined points.

Handover

A handover is the briefing between an officer going off shift and the one coming on, covering what happened, what is outstanding and anything the incoming officer needs to know..

Alarm response

Alarm response is attending a site following an alarm activation, checking it and securing it.

Static guarding

Static guarding is security provided by officers based at one site for the duration of a shift, as distinct from mobile patrols visiting several sites..

Mobile patrol

A mobile patrol is an officer visiting several sites in a shift, checking each and moving on.

Access control

Access control is managing who may enter a site and recording that they did — by officer, by system, or by both.

Search

A search is an examination of a person, their belongings or a vehicle at a site.

Use of force

Use of force by a security officer is limited to what the law permits any citizen — reasonable force in defined circumstances such as self-defence or preventing crime.

A–Z

More terms are being added. These pages explain what the words mean; they are not a substitute for the SIA's own guidance or advice from a competent adviser.