Blog
Guidance for people running security contracts
Practical writing on SIA licensing, screening and site compliance, from the team building SecureOptix.
Switching security software providers without losing your data
The decision to switch is usually the easy part. What happens to three years of licence, screening and shift history during the move is where it gets harder.
Incident reports that still make sense six months later
The report is written in ten minutes at the end of a shift. It may be read by a client, an insurer, or a court, long after everyone has forgotten the detail.
Subcontracted cover: whose compliance problem is it?
When you subcontract a shift, you do not subcontract the client relationship — or, usually, the risk that comes with an unlicensed officer.
Client reporting: what to send, how often, and what it costs you
Most reporting is assembled by hand on a Friday afternoon. That effort is invisible to the client and expensive to you.
What to look for in security management software
Most systems in this sector do rostering well and compliance badly. The gap between the two is where the risk lives.
How much does security management software cost?
Most providers in this space don't publish pricing and route you to a sales call before you see a number. Here's what we think costs buyers, and why we do it differently.
Who needs to know, and how fast: escalation after an incident
Writing a good incident report matters. Getting the right people told, in the right order, within the time a contract actually requires, is a separate and earlier problem.
What a vetting assessor actually checks, versus what gets assumed
A reference letter is not the same thing as a reference. The gap between the two is usually where a screening process quietly weakens without anyone deciding it should.