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SecureOptixSecurity workforce software

Events

Security compliance software for event security.

Four hundred officers for one weekend, most of them booked in the final week, every one of them needing a valid licence.

14 days free access · no card needed

Event security inverts the usual staffing problem. Instead of a stable team on a long contract, it is a large number of people for a short period — many of them casual, many working for several suppliers, and most confirmed late.

Volume and speed collide with a licensing regime that has no tolerance for either. Every officer needs a valid licence for the activity they are doing, and checking four hundred of them in the week before an event is a process problem rather than a judgement one.

Then the event happens, incidents occur in concentrated bursts, and the records have to be good enough to survive a licensing authority or an insurer looking at them afterwards.

The records

What event contracts are answerable for

  • SIA licence number, sector and expiry per officer
  • Right to work, and any time limit on it
  • Briefings and assignment instructions per event
  • Rosters, call times and actual attendance
  • Training and competence for the role worked
  • Incidents and ejections through to close-out

The problem

What makes this hard for event contracts

  • Hundreds of officers, confirmed late

    Crews are assembled in the final days from casual staff and other suppliers. The checking load lands entirely in the period with the least time, which is exactly how unlicensed people end up deployed.

  • Officers who work for several suppliers

    The same person may be booked by two companies for the same weekend. Who checked their licence, and when, is genuinely unclear unless each supplier holds its own record.

  • A briefing delivered to a crowd

    Event briefings happen once, to a large group, shortly before doors. Evidencing that a given officer received it — and acknowledged it — is a different problem from delivering it.

  • Incidents in bursts

    Nothing happens for hours and then several things happen at once. Reports written afterwards, from memory, across a tired crew, are the weakest records in the sector.

  • Scrutiny arrives after the event

    Licensing authorities, insurers and clients look at an event once it is over. By then the crew has dispersed and whatever was not recorded is gone.

The answer

How SecureOptix helps

  • Hundreds of officers, confirmed late

    Licence number, sector and expiry sit on the officer record, so checking a large crew is a view of who is current rather than a stack of individual lookups.

    Officer records
  • Officers who work for several suppliers

    Your own record of what you checked and when exists independently of anybody else's, which is the only version you can rely on afterwards.

    Compliance calendar
  • A briefing delivered to a crowd

    Assignment instructions and briefings are held per event with acknowledgement recorded, so who was briefed is a register rather than an assumption.

    Assignment instructions
  • Incidents in bursts

    Incidents are captured from first report through to close-out, which is what makes a contemporaneous account possible on a night when several things happen at once.

    Incident capture
  • Scrutiny arrives after the event

    Rosters, call times and actual attendance are recorded, so who was on which post at what time survives the crew dispersing.

    Rostering and attendance

Who it is for

The people doing this job

  • Event and crewing managers

    Assembling large crews late, from casual and cross-supplied staff.

  • Compliance managers

    Answerable for every licence on site, however late the booking.

    SIA licence
  • Head of security and supervisors

    Briefing a large crew once and deploying them to posts.

    assignment instructions
  • Door supervisors and stewards

    Working one event, often for more than one supplier that season.

    door supervisor licence
  • Venues and licensing authorities

    Reviewing what happened once the event is over.

Questions

What event contracts ask

Can we check a large crew quickly?
Licence and expiry sit on the officer record, so the position across a crew is a view rather than a stack of lookups. SecureOptix does not verify licences against the SIA register — that remains your process.
Can we evidence who was briefed?
Briefings and assignment instructions are held per event with acknowledgement recorded, which is the part that is hardest to prove when a briefing was delivered to a crowd.
Does it handle casual and cross-supplied staff?
Officer records are yours regardless of how somebody is engaged. Where an officer also works for another supplier, your record is of what you checked — which is the only record that protects you.
Does it do patrol tracking or lone-worker devices?
No. It records shifts and incidents; it does not replace NFC or GPS patrol systems or lone-worker hardware.
Does it pay casual staff?
No. Attendance is recorded; payroll and invoicing sit outside SecureOptix.

Keep reading

Four hundred officers, one record of what you checked

14 days free access · no card needed